Receptionist and Customer Service Representative Community, Social Services & Nonprofit - Chantilly, VA at Geebo

Receptionist and Customer Service Representative

3.
8 Chantilly, VA Chantilly, VA Part-time Full-time Part-time Full-time $18 an hour $18 an hour 1 day ago 1 day ago 1 day ago About Us:
We are a part distributor for wireless devices, and we ship all around world.
Our goal is to provide the most quality parts with an affordable price to our valuable customers.
LOCATION:
Current job location is at 4315-D Walney Rd.
Chantilly, VA 20151 however the location will change to 11101 University Blvd Manassas, VA 20110, tentatively in June.
Primary Function:
Assist customers with their inquiries (time to time in person but mostly through our chat system) and in-store pickups.
Also, provide administrative support to departments when needed.
Job
Responsibilities:
Handle in-store pickups and product returns Answer customer inquiries regarding products and service questions; suggest information about other products and services through our chat system Provide administrative support to departments when needed Adhering to all company policies and procedures Other tasks as assigned
Qualifications:
Required:
Have a professional and friendly manner Ability to serve a constant stream of customers at all times of day and evening Ability to deal with angry or frustrated customers, or customers who may not fully understand their situation Ability to multi-task Ability to deal with people in an uplifting manner Ability to solve customer problems Ability to be a quick thinker, research and troubleshoot Ability to meet required goals Ability to lift and carry 25 to 50 lbs.
Basic computer skills Preferred High School diploma or GED preferred Fluency in written and spoken English Bilingual is a Plus Previous working experience as a Customer Service Representative for 1-2 year Ability with MS Excel and Word Job Types:
Full-time, Part-time Pay:
$18.
00 per hour Expected hours:
30 per week
Benefits:
Dental insurance Flexible schedule Health insurance Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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