ATS Operations Coordinator
About AWSAs one of the world's largest cloud platforms, Amazon Web Services (AWS) knows the pace of innovation never slows.
We see things differently, which helps our millions of customers grow ideas, IT infrastructure, and revenue.
From emerging startups to the largest global enterprise companies, our customers trust us as strategic partners in shaping the future of business.
Amazon Web Services is seeking a highly motivated person to join our Data Center Engineering Operations (DCEO) Team.
The group works to support the critical physical infrastructure that supports Amazon Web Services.
Specifically, this team directly supports day to day operations staff as the primary technical resource for the Automatic Transfer Switch (ATS) fleet.
The position will be focused on overall availability and reliability of redundant power devices.
Additionally the candidate must adhere to all safety and security policies and meet all defined service level agreements of the ATS Operations program.
The candidate will assist site engineers and ATS Ops Leads with daily operational tasks that include but are not limited to:
root cause analysis on ATS failures, support ATS firmware upgrades, support ATS hardware replacements, support new construction ATS installations, ATS fleet management and uniformity, ATS vendor management, ATS asset auditing and lastly provide metric availability reporting on a weekly basis.
The candidate will not only assist in maintaining a high reliability and performance but also keep operating costs in facilities at a minimum while supporting the ATS program.
The ATS Ops Coordinator is the window into the data center front line and will be called upon to provide updates during large-scale events regarding ATS hardware and peripheral hardware.
Responsibilities - Interact and provide support to site operation teams not limited to the following:
technical support, data gathering, root cause analysis, and troubleshooting in support of the ATS Ops program - Perform tasks in support of initiatives/projects related to ATS Program as directed by lead and/or manager - Lead work groups on small-scale projects with minimal assistance from region lead or manager - Follow published standard operating procedures, system documentation, and issue tracking entries - Maintain SLAs through the implementation of proactive detection, event correlation and reporting - Provide logistics and warehousing support for ATS Ops program - Update, track, and report ATS backfeed data into ATS Dashboard - Provide cross functional support for UPS Battery and Non-destructive testing teams.
- Other duties as assigned.
Physical Requirements All physical requirements are expected with reasonable accommodations - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more - Work shifts longer than eight hours in duration - Coordinate body movements when using tools or equipment - Reach and stretch to position equipment and fixtures while maintaining balance - Bend or twist the body into unusual positions while working - Perform physical tasks all day without becoming overly tired - Use hands to manipulate small wires and objects - Push or pull heavy objects into position - Work in a noisy environment - Work at depths, such as under raised floorsInclusive Team CultureHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home.
Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Mentorship & Career GrowthWe have a career path for you no matter what stage you're in when you start here.
As we strive to become Earth's Best Employer, we know we must continuously raise our performance bar.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
Chantilly, VA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
We see things differently, which helps our millions of customers grow ideas, IT infrastructure, and revenue.
From emerging startups to the largest global enterprise companies, our customers trust us as strategic partners in shaping the future of business.
Amazon Web Services is seeking a highly motivated person to join our Data Center Engineering Operations (DCEO) Team.
The group works to support the critical physical infrastructure that supports Amazon Web Services.
Specifically, this team directly supports day to day operations staff as the primary technical resource for the Automatic Transfer Switch (ATS) fleet.
The position will be focused on overall availability and reliability of redundant power devices.
Additionally the candidate must adhere to all safety and security policies and meet all defined service level agreements of the ATS Operations program.
The candidate will assist site engineers and ATS Ops Leads with daily operational tasks that include but are not limited to:
root cause analysis on ATS failures, support ATS firmware upgrades, support ATS hardware replacements, support new construction ATS installations, ATS fleet management and uniformity, ATS vendor management, ATS asset auditing and lastly provide metric availability reporting on a weekly basis.
The candidate will not only assist in maintaining a high reliability and performance but also keep operating costs in facilities at a minimum while supporting the ATS program.
The ATS Ops Coordinator is the window into the data center front line and will be called upon to provide updates during large-scale events regarding ATS hardware and peripheral hardware.
Responsibilities - Interact and provide support to site operation teams not limited to the following:
technical support, data gathering, root cause analysis, and troubleshooting in support of the ATS Ops program - Perform tasks in support of initiatives/projects related to ATS Program as directed by lead and/or manager - Lead work groups on small-scale projects with minimal assistance from region lead or manager - Follow published standard operating procedures, system documentation, and issue tracking entries - Maintain SLAs through the implementation of proactive detection, event correlation and reporting - Provide logistics and warehousing support for ATS Ops program - Update, track, and report ATS backfeed data into ATS Dashboard - Provide cross functional support for UPS Battery and Non-destructive testing teams.
- Other duties as assigned.
Physical Requirements All physical requirements are expected with reasonable accommodations - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more - Work shifts longer than eight hours in duration - Coordinate body movements when using tools or equipment - Reach and stretch to position equipment and fixtures while maintaining balance - Bend or twist the body into unusual positions while working - Perform physical tasks all day without becoming overly tired - Use hands to manipulate small wires and objects - Push or pull heavy objects into position - Work in a noisy environment - Work at depths, such as under raised floorsInclusive Team CultureHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home.
Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Mentorship & Career GrowthWe have a career path for you no matter what stage you're in when you start here.
As we strive to become Earth's Best Employer, we know we must continuously raise our performance bar.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
Chantilly, VA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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