IT Systems Administrators with Security Clearance
We seek a motivated, customer-oriented professional with experience in operating and supporting secure Microsoft Windows based information systems to join a team of engineers and administrators supporting a worldwide DoD enterprise IT network.
CLEARANCE REQUIRED:
Active Top Secret US Government clearance Responsibilities Provide on-site and remote IT systems administration of Microsoft Windows servers and workstations, terminal servers, file and print servers, and organizational folder structures.
Additional administrative duties include adding and removing user accounts, performing backups, installing software, monitoring systems, and day-to-day user assistance.
Author system documentation, analyze and troubleshoot system anomalies, and optimize information system performance.
Install, configure, and uninstall computer system and network hardware components including internal and peripheral devices, memory chips, video cards, hard drives, printers, network interface cards, media converters, routers and switches.
Determining appropriate solutions based on issue details provided by customers, and properly escalating unresolved issues to the next level of support as appropriate.
Accurately recording details of work activities within Service Now IT service management system.
Ensure quality and productivity standards are met while meeting customer schedules.
Follow up with customers, provide feedback, and continuously track problems through to resolution.
Experience with Microsoft Windows 2008/2012/2016 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP; experience with deploying workstation images; and experience with thin and/or zero clients.
Authoring Standard Operating Procedures (SOPs) to accomplish repetitive tasks.
Assisting less-experienced System Administrators.
Participating in ITIL Service Lifecycle processes.
Investigating and resolving operational problems in conjunction with other engineering and technical personnel.
Requirements - Requires Bachelor's degree and 2
years of related experience.
- DoD 8140 certification required (IAT Level II).
- Computing environment certification required within 6 months of hire.
MCSA, VCP, or equivalent.
- Knowledge of Microsoft Windows Systems, HP SANs, VMware products.
- Excellent customer service skills and demeanor, maintaining professionalism at all times.
- Willingness to occasionally work after normal duty hours (nights and weekends) to support customers, conduct system maintenance or remedy service outages.
Preferred Qualifications - ITIL Foundations certification- Experience with scripting and automation tools Security Requirements Active Top Secret clearance adjudicated within the last 6 years (or enrollment in Continuous Evaluation)Must be open to selection for random counterintelligence polygraph Recommended Skills Active Directory Group Administration Antivirus Softwares Computer Architectures Customer Service Dns Estimated Salary: $20 to $28 per hour based on qualifications.
CLEARANCE REQUIRED:
Active Top Secret US Government clearance Responsibilities Provide on-site and remote IT systems administration of Microsoft Windows servers and workstations, terminal servers, file and print servers, and organizational folder structures.
Additional administrative duties include adding and removing user accounts, performing backups, installing software, monitoring systems, and day-to-day user assistance.
Author system documentation, analyze and troubleshoot system anomalies, and optimize information system performance.
Install, configure, and uninstall computer system and network hardware components including internal and peripheral devices, memory chips, video cards, hard drives, printers, network interface cards, media converters, routers and switches.
Determining appropriate solutions based on issue details provided by customers, and properly escalating unresolved issues to the next level of support as appropriate.
Accurately recording details of work activities within Service Now IT service management system.
Ensure quality and productivity standards are met while meeting customer schedules.
Follow up with customers, provide feedback, and continuously track problems through to resolution.
Experience with Microsoft Windows 2008/2012/2016 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP; experience with deploying workstation images; and experience with thin and/or zero clients.
Authoring Standard Operating Procedures (SOPs) to accomplish repetitive tasks.
Assisting less-experienced System Administrators.
Participating in ITIL Service Lifecycle processes.
Investigating and resolving operational problems in conjunction with other engineering and technical personnel.
Requirements - Requires Bachelor's degree and 2
years of related experience.
- DoD 8140 certification required (IAT Level II).
- Computing environment certification required within 6 months of hire.
MCSA, VCP, or equivalent.
- Knowledge of Microsoft Windows Systems, HP SANs, VMware products.
- Excellent customer service skills and demeanor, maintaining professionalism at all times.
- Willingness to occasionally work after normal duty hours (nights and weekends) to support customers, conduct system maintenance or remedy service outages.
Preferred Qualifications - ITIL Foundations certification- Experience with scripting and automation tools Security Requirements Active Top Secret clearance adjudicated within the last 6 years (or enrollment in Continuous Evaluation)Must be open to selection for random counterintelligence polygraph Recommended Skills Active Directory Group Administration Antivirus Softwares Computer Architectures Customer Service Dns Estimated Salary: $20 to $28 per hour based on qualifications.
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