Client Service Coordinator for Pet Care Company
5.
0 Chantilly, VA Chantilly, VA Part-time Full-time Part-time Full-time $16 - $18 an hour $16 - $18 an hour 23 hours ago 23 hours ago 23 hours ago Location:
Remote position but must have reliable transportation for occasional errands.
Schedule:
Full-time and part-time positions available.
Must be willing to work weekdays, evenings, weekends, and an afternoon shift as needed.
Job Description:
Efficiently respond to client emails and phone calls, and return all voicemails and emails in a timely manner.
Act as the first point of contact for clients, pet sitters, and groomers; provide information, schedule appointments, and assist with billing and scheduling questions.
Coordinate complex schedules for pet sitting, grooming appointments, and employee work schedules ensuring accuracy and attention to detail.
Perform physical tasks as needed such as setting up marketing events Update and maintain customer records, pet grooming notes, and vaccination information using scheduling software and other technology tools.
Participate in day-to-day operational tasks such as meeting with clients and assisting with administrative duties as assigned.
Requirements:
Must love animals and have a passion for working in the pet care industry.
Previous office experience in a customer service role, preferably with experience in pet-related services (e.
g.
, pet sitting, dog walking, grooming, veterinary assistant).
Highly organized, detail-oriented, and capable of working independently with minimal supervision.
Excellent oral and written communication skills, with the ability to provide high-quality customer service.
Strong understanding and aptitude for learning technology tools quickly (e.
g.
, Slack, Excel, Word, social media platforms).
Must live in or near Chantilly, South Riding, Aldie & Centerville communities.
Must have a reliable internet connection, a computer, reliable transportation, and a smartphone.
Benefits (for full-time positions):
Health care, dental, vision, employee discounts after a probationary period.
Skills and Abilities:
Ability to perform well and stay positive in a fast-paced environment, even when pulled in multiple directions.
Obsessive about lists, checking things off a to-do list, and maintaining high quality and attention to detail.
Excellent at juggling multiple priorities and comfortable performing emergency pet care visits for dogs or cats as needed.
Note:
This is not a seasonal or summer position and offers growth potential for individuals looking to build a career in the pet care industry.
You are applying for work with a franchisee of Woofie's, not Woofie's Franchising SPE, LLC or any of its affiliates.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who are solely responsible for their own employees.
Job Types:
Full-time, Part-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
Dental insurance Employee discount Health insurance Schedule:
4 hour shift 8 hour shift Evening shift Monday to Friday Weekends as needed Application Question(s):
Are you able to work a Weekend Shift? Do you own a pet? Do you live in one of the following zip codes 20105, 20151, 20152, 20120, 20121? Education:
Associate (Preferred)
Experience:
Admin:
1 year (Required) pet related service:
1 year (Required) Work Location:
In person Requirements:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Chantilly, VA Chantilly, VA Part-time Full-time Part-time Full-time $16 - $18 an hour $16 - $18 an hour 23 hours ago 23 hours ago 23 hours ago Location:
Remote position but must have reliable transportation for occasional errands.
Schedule:
Full-time and part-time positions available.
Must be willing to work weekdays, evenings, weekends, and an afternoon shift as needed.
Job Description:
Efficiently respond to client emails and phone calls, and return all voicemails and emails in a timely manner.
Act as the first point of contact for clients, pet sitters, and groomers; provide information, schedule appointments, and assist with billing and scheduling questions.
Coordinate complex schedules for pet sitting, grooming appointments, and employee work schedules ensuring accuracy and attention to detail.
Perform physical tasks as needed such as setting up marketing events Update and maintain customer records, pet grooming notes, and vaccination information using scheduling software and other technology tools.
Participate in day-to-day operational tasks such as meeting with clients and assisting with administrative duties as assigned.
Requirements:
Must love animals and have a passion for working in the pet care industry.
Previous office experience in a customer service role, preferably with experience in pet-related services (e.
g.
, pet sitting, dog walking, grooming, veterinary assistant).
Highly organized, detail-oriented, and capable of working independently with minimal supervision.
Excellent oral and written communication skills, with the ability to provide high-quality customer service.
Strong understanding and aptitude for learning technology tools quickly (e.
g.
, Slack, Excel, Word, social media platforms).
Must live in or near Chantilly, South Riding, Aldie & Centerville communities.
Must have a reliable internet connection, a computer, reliable transportation, and a smartphone.
Benefits (for full-time positions):
Health care, dental, vision, employee discounts after a probationary period.
Skills and Abilities:
Ability to perform well and stay positive in a fast-paced environment, even when pulled in multiple directions.
Obsessive about lists, checking things off a to-do list, and maintaining high quality and attention to detail.
Excellent at juggling multiple priorities and comfortable performing emergency pet care visits for dogs or cats as needed.
Note:
This is not a seasonal or summer position and offers growth potential for individuals looking to build a career in the pet care industry.
You are applying for work with a franchisee of Woofie's, not Woofie's Franchising SPE, LLC or any of its affiliates.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who are solely responsible for their own employees.
Job Types:
Full-time, Part-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
Dental insurance Employee discount Health insurance Schedule:
4 hour shift 8 hour shift Evening shift Monday to Friday Weekends as needed Application Question(s):
Are you able to work a Weekend Shift? Do you own a pet? Do you live in one of the following zip codes 20105, 20151, 20152, 20120, 20121? Education:
Associate (Preferred)
Experience:
Admin:
1 year (Required) pet related service:
1 year (Required) Work Location:
In person Requirements:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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